error 87

[emilio98BC]

How to fix error: 87 on a mac 

[HARSHIKA_VERMA · Accepted solution]

Hi Emilio,

We are sorry to hear you are having trouble opening the XD file. If it's a cloud file, please try to open the file from here: https://assets.adobe.com/cloud-documents and see if you can open the file. If it's a local file, if possible please try to open the file from another machine? 

Let us know if that helps.

Thanks,

Harshika

[HARSHIKA_VERMA]

Hi Emilio,

I would like to follow up on your issue as it's been quite a long time I  haven't heard back from you. Please let me know if the issue is resolved. Feel free to update the discussion in case you need further assistance from us.

We would be happy to help.

Thanks,

Harshika

[Alfie2258143695po]

I am having the same issue with a local file that doesnt open on another machine either. It does not wokr if i create a new user account or use a different version of Adobe XD either.

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. Will it be possible for you to share the file with us? If yes, please share the file and System Logs through DM by clicking on my name. We'll try our best to assist you with this.

Regards

Rishabh