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2230303765F97
Participating Frequently
January 18, 2022
Answered

Error: Unable to update component because of the error in XD

  • January 18, 2022
  • 4 replies
  • 4151 views

I'm simply trying to update some components. Have tried restarting both XD and machine, cleaning up the library the components came from, etc. And the error message has no actionable info.

 

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This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Hi  Jeroelp,

 

We are sorry for the trouble. If you are using the 'Update All' button at the bottom, then try updating each Component individually using "Update" from context (right-click) menu of each Component.

 

If that still doesn't work, we suspect that you might have Nested Components from a different source document which also have pending updates. Try opening each source file directly and apply any pending updates first.

 

Let us know if that helps.

 

Thanks,

Ashwini M Hiremath


Hi All,

 

Thank you for your patience. With the recent XD update, i.e., XD 47.1, the issue seems to be fixed. Could you please update XD to the latest version and confirm if the problem is resolved for you?

 

We're here to help.

 

Thanks,

Harshika

4 replies

D
defaultva2crzbbe39g
New Participant
March 24, 2022

I am still experiencing this issue, my library is updated and linked, I hit "update all" and an error appears. I also updated to v49.0.12 on Mac 9 days ago.

    J
    jeroelp59430185
    New Participant
    January 21, 2022

    I'm trying to update linked components but it always says "unable to update component because of an error"

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    January 22, 2022

    Can you please give more information.

    How it was created and is it linked document?

      M
      Community Manager
      mhiremat@adobe.comCommunity Manager
      Community Manager
      January 24, 2022

      Hi  Jeroelp,

       

      We are sorry for the trouble. If you are using the 'Update All' button at the bottom, then try updating each Component individually using "Update" from context (right-click) menu of each Component.

       

      If that still doesn't work, we suspect that you might have Nested Components from a different source document which also have pending updates. Try opening each source file directly and apply any pending updates first.

       

      Let us know if that helps.

       

      Thanks,

      Ashwini M Hiremath

        Celestine.Fisser
        Celestine.Fisser
        Inspiring
        January 19, 2022

        I have the same problem. It was working fine and suddenly I got this error. I've removed the component everywhere and tried to update again, but this doesn't work. I'm stuck now. My file just keeps getting update errors. Pasting into a new file also doesn't work, I get the same error there and it's a large file.

        I am using version Adobe XD 47.0.22 on a Windows 10

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        January 19, 2022

        Hi Celestine.Fisser,

         

        We are sorry for the trouble. If you are using the 'Update All' button at the bottom, then try updating each Component individually using "Update" from context (right-click) menu of each Component.

         

        If that still doesn't work, we suspect that you might have Nested Components from a different source document which also have pending updates. Try opening each source file directly and apply any pending updates first.

         

        Let us know if that helps.

         

        Thanks,

        Harshika

        Celestine.Fisser
        Celestine.Fisser
        Inspiring
        January 19, 2022

        I have already tried all of the above solutions you mentioned including removing XD, install again, shut down my laptop and restart.. Logout/Login again.. Update my library again, try to update separately the components that get stuck.. This doesn't work for me, getting the same error. if I use the exact same component in a new file, separate from what I've already created, it works fine and I don't get the error. All my libraries are up to date.

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        January 18, 2022

        Hi 2230303765F97,

         

        We are sorry for the trouble. We would request you to please try the steps suggested below-

         

        • You are logged into Adobe Creative Cloud
        • Library wasn't deleted
        • You still have permission to use Library
        • Library source document does not have any un-Published changes
        • That component still exist in Library

         

        We will try our best to help.

         

        Thanks,

        Harshika

        2
        2230303765F97Author
        Participating Frequently
        January 18, 2022

        Hi,

        All of those things are done correctly. I manage the design system so I have permissions for all libraries, and have updated them all.

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        January 19, 2022

        Thanks for checking and confirming. We would like to know if you're able to find the corrupt component that might be causing the issue.

         

         

        We will try our best to help.

         

        Thanks,

        Harshika

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