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New Participant
August 1, 2023
Question

Error while installing plugin in XD 'Compatible App Required'

  • August 1, 2023
  • 2 replies
  • 4986 views

Hi, do you have any idea why I cannot download Adobe XD plugin? It prompt out "Compatible app required". My XD version is 56.1.12.1. Thank you

 

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2 replies

New Participant
October 8, 2023

I hava the same problem, friend, How did you solve it , please?

New Participant
October 8, 2023

No solution bro. I'd shift to Figma.

New Participant
November 29, 2023

Hello . I have the same problem
Did you find a solution?
Is it really the only solution to use Figma instead of XD?

HARSHIKA_VERMA
Community Manager
Community Manager
August 1, 2023

Hi @Hanns31388695z6wf,

We're sorry to hear that you're having trouble downloading Adobe XD plugins. Here are some steps you can take to resolve the issue:

  • Make sure that you have the latest version of Adobe XD installed on your computer. You mentioned that your XD version is 56.1.12.1, which is not the latest version. Please update to the latest version, which is currently 57.1.
  • Verify that your computer meets the system requirements for Adobe XD plugins. Please check this article: https://helpx.adobe.com/xd/system-requirements.html for more information.
  • Is it happening with all plugins or with a specific plugin?
  • If you are still having trouble, try restarting Adobe XD or your computer and attempting to download the plugin again.

 

Let us know if that helps. We will be happy to help you.

 

Thanks,

Harshika

New Participant
August 5, 2023

Hi,

 

1) i'd upgrade XD to ver.57.1 as show in attachment

2) my computer meet all the requirement

3) all XD plugin the same problem, but other software's plugin (eg. photoshop/illustrator) is able to download.

4) tried several time but still same.

 

Please advise. Thanks