Error while publishing, creating and opening shared links in XD.

Forum|Forum|5 years ago
November 24, 2020
14 replies
2861 views

Hello,

I cannot share protoypes. Always get an 4005 error although my e-mail address is confirmed. Yesterday publishing worked, today not. None of my documents, even new one, can be published.

I'm using the most recent version of Adobe XD.

Share or publish

This topic has been closed for replies.

Correct answer CRiosRST

Looks like prototype links are back up!

Show previous replies

Y

yohannk49678159

Participant

Hello everyone,

i have a big issue, some of my prototype folder are not available anymore. They seem to be broken, maybe is temporarely but i have lost about six months of work here and i'm very worried and restarting the app doesn't solve anything...

Somebody from adobe could help me here ?

HARSHIKA_VERMA

Community Manager

Hi Andreas,

Sorry to hear. We are also experiencing the issue with the share services. We are checking at our end and investigating about it. We will update you shortly if there is an server issue at the backend.

We are sorry for the inconvenience.

Note: Marking it as correct only to highlight.

Thanks,

Harshika

A

anu0820

Participant

Hi Harshika,

I am having issue with the access to the shared adobe xd link.

Issue: The development team in other country can only access the shared link on the day I have shared it, and they cannot access the link the following day.

What might be causing this issue?

Any help is much appreciated.

Thank you

A

anu0820

Participant

Hi there,

Sorry to hear about the trouble. Please share a few more details like:

The version of XD.
Is this happening with a specific link or all the published link?
When this happens, please check if you are able to find the link here: https://assets.adobe.com/links
Try accessing the link from your end and check if you are able to access the link?
Will it be possible for you to share a sample link?

Regards

Rishabh

Thank you for replying.

1. I have the latest version of Adobe XD: 36.2.32

2.So far I only shared a single link.

3. I am able to find the link https://assets.adobe.com/links

4.I was able to access the link from my end.

5.Sample link you requested: https://xd.adobe.com/view/25e40f95-64ac-45ae-b85b-22fa3d6a9278-70b7/

C

cadu_ramirez

Inspiring

Today I am getting 55:47 Error in XD and can't upload my prototypes on Creative Cloud.