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[Hardware]-Keyboard shortcuts such as (shift , alt key ) are not working in XD.

Community Beginner ,
Apr 05, 2020 Apr 05, 2020

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alt + scale

alt+shift scalealt+shift scale

alt

altalt

alt+drag or alt+shift drag

alt+drag or alt+shift dragalt+drag or alt+shift drag

alt+shift scale

alt + scalealt + scale

shift+ left click

shift+ left clickshift+ left click

 

 

 

 

and)

alt + mouse wheel / zoom in , out

 

 

OS : window 10  
XD : 28.3.12

 

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Product performance

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correct answers 1 Correct answer

Community Beginner , Apr 05, 2020 Apr 05, 2020

recently installed
Microsoft visul c++ redistributable xxx.
It was settled by erasing.

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Community Beginner ,
Apr 05, 2020 Apr 05, 2020

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recently installed
Microsoft visul c++ redistributable xxx.
It was settled by erasing.

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Community Expert ,
Apr 06, 2020 Apr 06, 2020

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Do you mean rhat these shortcuts not worjing exactly or not working correctly?

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Community Beginner ,
Apr 06, 2020 Apr 06, 2020

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Everything else is fine, but it's hard to see because it's blinking.

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Community Expert ,
Apr 07, 2020 Apr 07, 2020

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I use old hardware and its works fine for me. But some time Adobe XD hangs and glitchs happened. Please check your Task Manager (Memery, CPU etc) May be your hardware is overloaded with other processes?.  

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Adobe Employee ,
Apr 11, 2020 Apr 11, 2020

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Hi there,

 

We have the current version of XD is ( 28.4). Would you mind updating XD to the current version and let us know if you are still facing the issue.

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Oct 24, 2023 Oct 24, 2023

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LATEST

I have the Same issue in Illustrator 24.
Keyboard shortcuts like (shift, alt key) do not work in Illustrator 24,
However works quite well in Indesign.

TT

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