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A
Azzam Alhumaidi
Participant
February 12, 2021
Answered

How to change the viewport value via keyboard?

  • February 12, 2021
  • 1 reply
  • 1274 views

Hi,

I'm new to Adobe XD.  I'm facing problem which is I cannot change the value of the viewport through the keyboard and it has to be manually.  I mean, when entering a value for the viewport then press Enter the value doesn't change.  The only way to change the value is to grip viewport by the mouse and change up or down.  The version I have is 36.2.32.5 Starter.

Is it a technical problem ?

 

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This topic has been closed for replies.
Correct answer HARSHIKA_VERMA

Thnk you Harshika for trying to help.

I tried the steps but it didn't solve the issue. 

Is there another solution or this should be reported to the technical team ?


I am sorry for the delay in response. I would request you to please check if there are any pending system updates or graphic card driver update. 

 

If that helps, please reach out to us directly using this link: https://helpx.adobe.com/contact.html and initiate a chat with our assisted support so that they can remote into your system and see the root cause of the issue and help you.

 

Thanks,

Harshika

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
February 12, 2021

Hi Azzam,

 

Thanks for reaching out. To change the viewport height, please change the value for "H". Let us know if that helps or if you need any further assistance.

 

 

Regards

Rishabh

A
Azzam AlhumaidiAuthor
Participant
February 12, 2021

Thanks for the quick response.

I tried to change "H" but the page height is what changes instead of the viewport which is I want.

 

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity ManagerCorrect answer
Community Manager
February 25, 2021

Thnk you Harshika for trying to help.

I tried the steps but it didn't solve the issue. 

Is there another solution or this should be reported to the technical team ?


I am sorry for the delay in response. I would request you to please check if there are any pending system updates or graphic card driver update. 

 

If that helps, please reach out to us directly using this link: https://helpx.adobe.com/contact.html and initiate a chat with our assisted support so that they can remote into your system and see the root cause of the issue and help you.

 

Thanks,

Harshika

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