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Participant
May 25, 2022
Question

I am unable to access a shared design link

  • May 25, 2022
  • 1 reply
  • 645 views

A designer has shared a link with me, but I can't seem to be able to access it no matter what browser am using. I am always recieving this message:

I trierd reporting the error, but, once I sign in, I receieve a message telling me that I don't have access to the forum.

    This topic has been closed for replies.

    1 reply

    italosan
    Community Expert
    Community Expert
    May 25, 2022

    Hi, please try again later. Most likely there was some maintenance work on the servers and the links were temporarily inaccessible.

    Participant
    May 26, 2022

    Thanks for the reply. The strange thing is that it's been like this for 3 days and my coworkers are able to view the design just fine.

    Participant
    May 27, 2022

    Hello, can you now visualize correctly?


    I still can't access the link normally. I am currently have to use a VPN to view the design, which isn't ideal.