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khomutovspace
New Participant
February 11, 2017
Question

I can not open any documents!

  • February 11, 2017
  • 1 reply
  • 477 views

When i am trying to open the document or Ui Kit - Adobe XD writes me this: "could not open the specified document adobe xd".

What can i do?

This topic has been closed for replies.

1 reply

elainecc
Community Manager
elaineccCommunity Manager
Community Manager
February 14, 2017

Hi, nikitak136815​-

We've had some reports on this from people whose user folders are in Cyrillic or another non-English language. Do you think this is what is happening to you?

Thanks,

-Elaine

K
khomutovspaceAuthor
New Participant
February 14, 2017

No, my pc names "khomutovspace" and the user profile too.

T
Adobe Employee
tuhoarca
Adobe Employee
February 15, 2017

Hi nikitak136815​,

Are you running XD on Mac or on Windows?

Thanks,

Dan

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