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elena24254150dc6a
Participant
November 2, 2022
Answered

I lost my xd file

  • November 2, 2022
  • 1 reply
  • 501 views

I have an issue.

I was working on the XD file that I saved on the local storage and I generated three different links each one for a different layout: tablet, mobile, and desktop.

The XD file on my pc is now lost and I can't find it anymore.

Is there any chance that I can get my file Xd again?

I didn't save anything on the cloud storage... my bad... Hope someone can help me 

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Hi @elena24254150dc6a,

     

    Thank you for reaching out, and sorry to hear you are unable to find your local file on your machine. Could you please check if you are able to find a copy of the file at these locations?

    Win: \Users\username\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

    Mac: ~/Library/Application Support/Adobe/Adobe XD CC

     

    Let us know if you're able to find the file.

     

    We'll try our best to help.

     

    Thanks,

    Harshika

    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerCorrect answer
    Community Manager
    November 2, 2022

    Hi @elena24254150dc6a,

     

    Thank you for reaching out, and sorry to hear you are unable to find your local file on your machine. Could you please check if you are able to find a copy of the file at these locations?

    Win: \Users\username\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

    Mac: ~/Library/Application Support/Adobe/Adobe XD CC

     

    Let us know if you're able to find the file.

     

    We'll try our best to help.

     

    Thanks,

    Harshika

    E
    elena24254150dc6aAuthor
    Participant
    November 3, 2022

    Hi Harshika_Verma, 

    I tried to reach the folder but I couldn't find anything... 

    Thank you anyway

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    November 3, 2022

    Thank you for checking the file on the shared location. Could you please check your file in the deleted folder or recycle bin and see if you're able to find it in case it accidentally got deleted?

     

    Thanks,

    Harshika

     

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