Skip to main content
C
Carefree_Dream0D4D
New Participant
April 25, 2020
Question

Keyboard not working-can't type anything (input values, text etc.)

  • April 25, 2020
  • 3 replies
  • 2880 views

Hello!

 

I have recently installed Adobe XD for a project but I very quickly realized that the program was not detecting any keyboard input meaning I can't use shortcuts, input numerical values, or add text areas.

 

I am running on windows 10 up to date, video drivers up to date.

I have the free version of Adobe XD. which is up to date and has no plugins/extensions installed.

The keyboard works in all other applications.

 

I hope there is a solution to this!

 

Thank you for your help!

    This topic has been closed for replies.

    3 replies

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    July 15, 2020

    Hi there,

     

    Thank you for reaching out and sorry to hear you are unable to use the Azert french keyboard with XD. Would you mind telling us the language of XD you are using? Is it in english or french? Please share the screenshot of your about XD info page.

     

    We will try our best to help.

     

    Thanks,

    Harshika

    T
    Thomas5FD2
    New Participant
    September 14, 2021

    My coworker and I have the same problem. We use Adobe XD in French with an AZERTY keyboard. After some time using Adobe XD, we can't type any text or propertie values, we have to click on another software and come back to XD to be enable to type values and text again. Please help us...

      Spas K.
      Spas K.
      Community Expert
      September 15, 2021

      It's not a specific keyboard problem. It's a text engine bug that's been going on for at least a couple years for Windows users. The fastest solution, as you have discovered, is to switch to another window (that's not Xd) with Alt+Tab, and back to Xd.

       

      It happens at random, and a definite cause hasn't been found yet. I guess not enough users are experiencing it for it to become a priority...

        Edu Couchez
        Edu Couchez
        Inspiring
        July 14, 2020

        Yep!... same here after latest update over Windows 10. After some time working, c   an't type names nor values. Even a bug, that keeps the default State name appended to the new one I type.

        I've to close all XD files and open again

         

         
        C
        Carefree_Dream0D4DAuthor
        New Participant
        April 25, 2020

        Forgot to mention i use an AZERT french keyboard

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices