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New Participant
April 25, 2020
Question

Keyboard not working-can't type anything (input values, text etc.)

  • April 25, 2020
  • 3 replies
  • 2880 views

Hello!

 

I have recently installed Adobe XD for a project but I very quickly realized that the program was not detecting any keyboard input meaning I can't use shortcuts, input numerical values, or add text areas.

 

I am running on windows 10 up to date, video drivers up to date.

I have the free version of Adobe XD. which is up to date and has no plugins/extensions installed.

The keyboard works in all other applications.

 

I hope there is a solution to this!

 

Thank you for your help!

This topic has been closed for replies.

3 replies

HARSHIKA_VERMA
Community Manager
Community Manager
July 15, 2020

Hi there,

 

Thank you for reaching out and sorry to hear you are unable to use the Azert french keyboard with XD. Would you mind telling us the language of XD you are using? Is it in english or french? Please share the screenshot of your about XD info page.

 

We will try our best to help.

 

Thanks,

Harshika

vatsanas83486969
New Participant
September 15, 2021

About Azerty keyboard, I have a problem with values.

For example, with float values (for duration) when i want to type a value less than a second, the dropdown propose values with "," (in France it is used for float values like 0,4s) but when we want to modify it, it is not accepted.

We have to type a float value with "." like 0.4s (whereas a value with "," is displayed)

Spas K.
Adobe Expert
September 15, 2021

That's mostly software specific. Decimals in programming languages are usually set with "." Same thing goes for Xd. Maybe that's why it makes more sense to present values that way, so they will be just copied like that by developers.

 

Photoshop uses commas, and so does Illustrator, but not for everything.

 

P.S. Definitely is annoying if it's showing a comma, but in reality it should be a "." Sounds like a bug should be filed for that one.

Edu Couchez
Inspiring
July 14, 2020

Yep!... same here after latest update over Windows 10. After some time working, c   an't type names nor values. Even a bug, that keeps the default State name appended to the new one I type.

I've to close all XD files and open again

 

 
New Participant
April 25, 2020

Forgot to mention i use an AZERT french keyboard