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Libraries cant sync due to blocked Creative Cloud services

Explorer ,
Jul 31, 2023 Jul 31, 2023

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Hi everyone,
I can't do anything within the library section on my XD. It's written that Creative Cloud services are blocked. Please check your Firewall settings.

Simone243739734c7h_0-1690792169964.png

 

Simone243739734c7h_1-1690792190605.png



I have allowed the app on the Firewall section and reinstalled XD. I did not update any firewall/anti-virus, I also do what is suggested here: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Unfortunately, nothing helps so far. Please let me know if you have this issue and resolve it.
Thank you so much!

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Explorer ,
Jul 31, 2023 Jul 31, 2023

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Edit: 
Adding more screenshot

Simone243739734c7h_0-1690792643481.png

 

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Explorer ,
Aug 01, 2023 Aug 01, 2023

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Resolved! I contacted the adobe agent. 

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