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March 24, 2021
Answered

Libraries not saving - No error message

  • March 24, 2021
  • 1 reply
  • 319 views

I have an XD file that is my master style guide. I update my color assets and style assets in the file. Then I've been connecting to that file on a new file so I can use the color and assets. Had been working fine. Today I updated and added some new colors to my master style guide. When I go to a new doc and connect to my master style guide file my new colors aren't showing up. I see my old assets still, just not the new color assets.

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi there,

     

    Sorry to hear about the trouble. This generally happens because of a sync issue, so could you please close CoreSync and All Adobe-related processes from the Task Manager/Activity Monitor & then reboot your computer. Once rebooted, please sign back in on the Adobe CC Desktop app and launch XD from there and check if you are able to access the colors.

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    March 24, 2021

    Hi there,

     

    Sorry to hear about the trouble. This generally happens because of a sync issue, so could you please close CoreSync and All Adobe-related processes from the Task Manager/Activity Monitor & then reboot your computer. Once rebooted, please sign back in on the Adobe CC Desktop app and launch XD from there and check if you are able to access the colors.

     

    Regards

    Rishabh

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