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defaulti2zbdra31ktf
Participant
March 27, 2021
Answered

Multiple colors within one text box stopped working the way it used to?

  • March 27, 2021
  • 1 reply
  • 721 views

Using XD v. 38.0.12.13 on a MacBook Pro (15-inch, 2017) running macOS Mojave v. 10.14.6

 

This simple ability used to work fine. One text box with some text set as one color and some text set as a second color. Suddenly stopped working. I have not recently upgraded.

 

I just went through and cleaned up my file (removed all unused assets, style sheets, removed a ton of pasted-in multi-layered AI files). Still doesn't work. My file is only 35.8 MB.

 

When I select a former text box where I was able to do this, selecting the Fill Color selector causes it to automatically register white, in all cases.

 

When I create a new document, it works as I would expect it to work: I can set different color text within the same text box.

 

When I copy a text box from my current doc into a new doc, it works. When I paste that same text box into my current doc, it doesn't work.

 

When I re-save my current doc as a new name, it doesn't work.

 

When I re-start XD, it doesn't work.

 

Anyone else having this issue?

 

Thank you

Chris

This topic has been closed for replies.
Correct answer defaulti2zbdra31ktf

Yes, with the update that seems to have fixed the problem.

 

Thank you,

Chris

1 reply

Rishabh_Tiwari
Community Manager
Community Manager
April 1, 2021

Hi Chris,

 

Thanks for reaching out. I tested this on the latest version of XD that is 38.1 and was able to add different colors to the text in the same text box. So could you please update XD to the latest version and check if that resolves the issue. If it still doesn't work, please test it on a different file also share a small video of the workflow.

 

Regards

Rishabh

defaulti2zbdra31ktf
defaulti2zbdra31ktfAuthorCorrect answer
Participant
April 2, 2021

Yes, with the update that seems to have fixed the problem.

 

Thank you,

Chris

HARSHIKA_VERMA
Community Manager
Community Manager
April 4, 2021

Nice to hear you are back on track after updating. Please feel free to reach out to us in the future for any query related to XD.

 

We would be happy to help.

 

Thanks,

Harshika