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A
Andreas Dobos
Inspiring
January 18, 2021
Answered

Preview on device has errors

  • January 18, 2021
  • 1 reply
  • 1521 views

Hi,

 

I want to preview my website via the XD app but it doesn't show me one element. Also in the preview on the monitor it misses.

 

 

    This topic has been closed for replies.
    Correct answer Rajasekhar_Reddy

    Hello Andreas,

     

    Could you please help me with following information

     

    1. Which version of XD you are currently using?

    2. if possible could you please share the file (you can send me over a private message)  if it is file specific issue? 

    3. In which OS you are facing this issue?

     

    Regards,

    Rajasekhar.

    1 reply

    R
    Community Manager
    Rajasekhar_ReddyCommunity Manager
    Community Manager
    January 18, 2021

    Hello Andreas,

     

    Thanks for reaching us, you can find the desktop preview on the top right corner on XD(please refer the attachment) , Please make sure that the preview elements/objects should be on artboard, elements present on canvas can't be previewed. 

     

    To preview on mobile device please install latest XD from App store/Play store and connect via USB cable and click on live preview.

     

    Hope this whelp you. Please revert back if you have any more queries.

     

    Regards,

    Rajasekhar Reddy.

    A
    Andreas DobosAuthor
    Inspiring
    January 18, 2021

    Hello Rajasekhar,

     

    no your answer doesn't help in any way because it is completely off topic. I didn't ask how I can preview an artboard I said that an element is completey missing in the preview. And if you would have had a look into my screen shot it would be very obvious for you.

     

    Regards

     

    Andreas

    R
    Community Manager
    Rajasekhar_ReddyCommunity ManagerCorrect answer
    Community Manager
    January 18, 2021

    Hello Andreas,

     

    Could you please help me with following information

     

    1. Which version of XD you are currently using?

    2. if possible could you please share the file (you can send me over a private message)  if it is file specific issue? 

    3. In which OS you are facing this issue?

     

    Regards,

    Rajasekhar.

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