Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Problem embedding prototypes in Edge

New Here ,
Mar 03, 2022 Mar 03, 2022

When using Microsoft Edge, and embedding a prototype, I keep getting the following error:

 

Screen Shot 2022-03-03 at 4.53.47 PM.pngexpand image

In the console, I'm seeing the following error:

DOMException: Failed to read the 'sessionStorage' property from 'Window': Access is denied for this document.

The issue is resolved when I adjust the browser's security settings from "Balanced" to "Basic," but the "Balanced" settings are the default for Edge:

Screen Shot 2022-03-03 at 4.55.47 PM.pngexpand image

 

Is there a way to resolve this issue without having the user update their browser settings?

552
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 04, 2022 Mar 04, 2022

Hmm I see @Megan23424179t14a , I'm not familiar with the problem but you might want to check troubleshooting here: https://helpx.adobe.com/in/xd/kb/issue-view-web-prototypes.html#Edge Hope this helps! 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 04, 2022 Mar 04, 2022

I should have mentioned that I did see that page, and those troubleshooting steps aren't resolving the issue.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 04, 2022 Mar 04, 2022

Ah I see, maybe someone else from the team replies, meanwhile if you haven't, you may consider contacting the support about the issue: https://helpx.adobe.com/support/xd.html Happy Designing!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 31, 2023 Jul 31, 2023
LATEST

I am facing a similar error with Adiobe embed api. Dis you find a fix to this solution? https://community.adobe.com/t5/acrobat-services-api-discussions/pdf-embed-api-selecting-bookmark-and...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines