Prototype link is NOT updating changes after it's created

Community Beginner ,
Dec 03, 2021 Dec 03, 2021

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After creating a prototype link any changes I'm making in the screens is NOT being published when I click the Update Link button in the Share section. Is there any fix for this? I tried saving the document locally, pasting into a new document, I've tried everything but I could not get the links to update when I click the Update Link button, please help.

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Prototyping , Share or publish

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Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

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Hi, I tried making a change after creating a prototype link, updating the link and refreshing the existing prototype on the browser and changes reflect as I see. Check the video, hope this helps 🙂 https://www.dropbox.com/s/04h58e6kjntuete/prototype-link-update-test.mov?dl=0 

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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I can see your is working, but unfortunately my is still NOT working. Not sure if it has anything to do with this, but in my company we can only create a link with access to Only Invited People.

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Adobe Community Professional ,
Dec 06, 2021 Dec 06, 2021

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I don't think it has anything to do with "Only Invited" link restriction but when you have the chance I'd like to see a prototype link of a test file (like the one I created just with a box etc) to see if everything is updated at my end, for the prototype you created, I can take a screenshot of that prototype to show what I see or we can even arrange a short google meeting when we're both available while you share your screen, updating real time and me checking the prototype link 🙂

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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Cool, thank you! Here's the link for a prototype I'm testing the Update Link button, https://xd.adobe.com/view/fcbb76e9-08b9-4162-97ec-67f673fb8f2d-a9e8/ 
like I said, I can only share links with "Only Invited" so if you can send me you email I'll share this link with you. Thanks again!!!

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Adobe Community Professional ,
Dec 06, 2021 Dec 06, 2021

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Ok, I sent a request including my email.
Edit: This is what I'm seeing now, a blue box: https://prnt.sc/220no00

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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Done, I granted you access to the link. I initially create the box in red, then changed to blue and it's still not updating to the new color, please check it out, which color do you see the box.

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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mmm, so you can see the box in blue, it means it's updating but not on my browser, do you know if there's a configuration or something that is blocking the links to be up to date? I'm using Safari by the way.

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Adobe Community Professional ,
Dec 06, 2021 Dec 06, 2021

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Can't be sure if that can be a browser issue but why don't you give it a try on some other browser 😉 (Screenshot is from Chrome, but I'm seeing the exact same screen @ safari btw)

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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I tried Chrome, but is still not workin : (

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Adobe Community Professional ,
Dec 06, 2021 Dec 06, 2021

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I see, I'm gonna look into that later if I come up with any setting etc will let you know, maybe meanwhile some other ACP can come up with some solution/idea about this.

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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Thank you AkinGn, I appreciate this!

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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I made another change to the link, please open it again and see if the color got changed again.

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Adobe Community Professional ,
Dec 06, 2021 Dec 06, 2021

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No, I'm seeing the same blue. Maybe we should arrange a short Google meeting sometime as I said to see, you can share your screen and make a change and I update the link real time, then I can share a prototype link and make a change to see you can see that change on your screen, how does that sound

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Community Beginner ,
Dec 06, 2021 Dec 06, 2021

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Yes, we can set up a goggle meeting, when can you do this?
I'm feeling once you invite someone any updates made afterwards will not reflect in the browsers. The links seems to be stuck when the invitation was sent, and it's not updating with new changes being made.

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Adobe Community Professional ,
Dec 06, 2021 Dec 06, 2021

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Ok let me update you with a message later today for a Google meeting.

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