'Replace Fonts' Window disappears / Replacing Fonts not possible in XD 45.1

[Chris Kubiq]

I urgently need to replace the missing fonts in a project in a large document.

When I click on a missing font and click on "Replace font", the window for replacing opens. As soon as I move the mouse pointer over the window, the window closes again and I cannot replace a font.

{Renamed By MOD}

[MarinaBrhlk]

This is happening with me too, super annoying.

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. Please share a few more details like:

1. The version of XD and OS.
2. Is this happening with a specific file or multiple files?
3. Is this happening with a specific font? If yes, please share font details.
4. Please quit XD and reboot the machine and check if that resolves the issue.

Regards

Rishabh

[MarinaBrhlk]

Hello,
1. Adobe XD version 45.1.62.3 / OS macOS Big Sur 11.3.1
2. It is happening in multiple files
3. All fonts ( I tested)
4. I already did this, also used the Adobe cleaner to delete my XD.

[Chris Kubiq]

1.  Adobe XD 45.1.62.3 x64  but happended also in the older version. macOS BigSur 11.6.1. Also don't work on the machines of my design colleagues, all on Macs.
2. Happens with all tested files
3. Happens with all tested fonts
4. Tried: Quit and reboot, deinstall and install, removing all prefs all doesn't work.

BR, Chris

[MarinaBrhlk]

Still having the problem!!!

[Chris Kubiq]

As a workaround sometimes helps:
Right click on the font to be replaced (missing font) while holding down the mouse button(!!),
release mouse button on the text (so only 1 click in total).
In one out of 12 attempts, the window then opens above the sidebar instead of next to it, then it can be used normally. So if it looks like this:

Still very annoying problem.

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. I can reproduce this on my end and I have logged a bug. Please stay tuned to this  discussion for updates.

Regards

Rishabh

[Torugo Prando]

I'm having some problems in the UI when I try to replace missing fonts.

• Right click in the missing font > Replace font
• A box appears in the right
• When I move my cursor over the box, it desappears!

So, I cannot interact with the UI to replace my fonts

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. I can reproduce this on my end and I have logged a bug. Please stay tuned to this  discussion for updates.

Regards

Rishabh

[defaultl8mlh9k68g76]

Having the same issue here as well! The box disapears and cannot replace fonts using this feature. 

[Aman5CC8]

This option disappears as you move the mouse.
Example video below:

Can anyone help?

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. Could you confirm if this is happening on a specific file or multiple files? If it's happening on multiple files, please share the version of XD and OS so that we can test this on our end and we'll escalate this further.

Regards

Rishabh

[Aman5CC8]

I can confirm this happens on every file I am currently using.

XD version: 45.1.62.3 x64

OS: macOS Big Sur, Version 11.6

[AlexSimpson]

If it helps for now until this is fixed, I have just found a very janky workaround to this...

Once you've right clicked and selected 'Replace font...', if you grab the edge of the Assets panel and drag it wider so that it's underneath the font change dialogue, you can carefully mouse over and you should be able to hit OK (see the video attached).

Not ideal, but it's something for now.

[defaultl8mlh9k68g76]

This worked for me, thank you! Not ideal at all but great work around - thanks for sharing!! saved me so much time 

[AlexSimpson]

I have the exact same problem, in any document I've tried – as soon as you try to mouse-over to the OK button, the dialogue disappears and it's impossible to set your changes as you can't set it with return or by tabbing to the button either.

Same XD version, same OS:

XD 45.1.62.3 x64

macOS Big Sur 11.6

[Rishabh_Tiwari]

Hi Alex,

We're so sorry to hear about the trouble. I have logged the bug and I'll update this discussion as soon as I hear from the team.

Regards

Rishabh

[studioavanti]

I can't believe this pitiful bug is still not fixed since more than a month, i thought Creative Cloud was able to update softwares anytime…

[Hydrant Dev]

Also happening for me - pretty much useless file as I'm not replacing 100+ occurances manually...

MacOS Monterey 12.0.1 with M1 Max

[TRM_1]

Same behavior here, for IOS, after the last update the problem is still here, I also tryied to replace a font by copying the new version and replacing the old one in the Fonts Folder but now I have same font twice with different naming 😞

[TRM_1]

and if it replaces, only in normal text but if the for example, I have an iconfont, is part of a component, the  font  inside components is not being replaced

[HARSHIKA_VERMA]

Hi All,

We understand your frustration. The team is working on this issue and was able to find the root cause of the issue. You will definitely see improvements and fixes in the future releases of XD.

We are sorry for the inconvenience.

Thanks,

Harshika

[alperalin]

It looks like I have a workaround. Maybe, it works for you too.

First, right-click on the missing font and select replace font from the menu. Do not move the mouse outside of the missing font. Otherwise, it will close the popup. When the popup opens, click on the missing font name with the mouse left-click. That will take focus from the popup and stop the popup's disappearing. After this, click the dropdown on the popup and select a font freely.

I hope this will help.

[studioavanti]

This tip is very tricky, it works 1 time on 10 for me