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systeemb15343444
New Participant
November 21, 2018
Question

Scala Pro font issue Windows 10

  • November 21, 2018
  • 3 replies
  • 3817 views

Hi,

 

I have difficulties with using the italic version of the installed Sanuk font on my Windows 10 (64bit) system in Adobe XD.

In the fonts panel I can choose italic but after I have done that the design doesn't change to the italic font.

This problem only occurs on my Windows 10 pc and only in Adobe XD.

Both Photoshop and InDesign work just fine and show the italic font when selected.

On MacOS the italic font also works fine in Adobe XD.

 

This is the source where the font was bought:
https://www.fontshop.com/families/ff-sanuk

 

The issue is not only with "regular italic" font, but also the other italic variants (thin, bold).

 

I hope you can help me out.

 

Best regards,

JK

 

{Renamed By MOD}

This topic has been closed for replies.

3 replies

T
tinatacoTT
Participating Frequently
January 25, 2023

I have the opposite problem with a different font - Scala Pro. The roman displays in italic in XD only on PC, in XD on a mac it display without any problems. Also, displays correctly on PC in InDesign and Photoshop. 

 

Was this issue ever resolved?

 

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
January 26, 2023

Hi @tinatacoTT,

 

Thank you for reaching out, and sorry for the trouble. We will try our best to investigate the issue. Would you mind confirming from where you've downloaded the font, as it doesn't seem to be available on the font's website?

 

Is it possible for you to share the zipped font file with me so that I can check on my end? Please also share the XD version and your operating system's details.

 

We will try our best to help.

 

Thanks,

Harshika

T
tinatacoTT
Participating Frequently
February 1, 2023

Activated fonts from Adobe Cloud through InDesign. 

FF Scala | Adobe Fonts

 

 

elainecc
Community Manager
elaineccCommunity Manager
Community Manager
November 21, 2018

Can you confirm that the font works in WordPad?

S
systeemb15343444Author
New Participant
November 21, 2018

I just checked the italic style in WordPad and no problems there, just works correct.

fahad_dexter
fahad_dexter
Participating Frequently
November 21, 2018

Hey buddy!
If Adobe InDesign & Photoshop are running the font properly then I guess this ain't the issue with your Windows 10. If Italic/thin/bold variants of other fonts are working properly in XD then you should probably try uninstalling the font and reinstalling it again.

S
systeemb15343444Author
New Participant
November 21, 2018

Hi Fahad,

I have reïnstalled the font but unfortenately this did not seem to solve the problem.

But thanks for your suggestion

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