[Share]-Error while sharing a public and private links in XD.

[davidr32387080]

• My version of Adobe XD is v. 28.0.12
• Click on Share Online > Create a Link
• Expect to get a link to share
• Get an error saying Error 2401

Can someone help me?
That crash started today, March 12 in the morning.

Thanks.

<The Title was renamed by moderator>

[sajeeshalakkaparambil]

Have been facing the same issue from today. Stuck at workflow because of this.

[dharma]

I am having the same problem. Started today March 12...

[sajeeshalakkaparambil]

Also, I have the same issue with previous version as well.

[davidr32387080]

I tried to correct the error in several ways without success.
Any update or publication of a new link is not happening. =/

[Sajeesh Alakkaparambil]

I could create a invite-only link from both versions. But no success in creating a public link.

[ernstw57631757]

Had the same issue (got error message -1 though). 

Solved it by renaming the title of the file in the "share links" window. After this, Create link works out for me.

[Sajeesh Alakkaparambil]

That worked for me. Thank you!

[dharma]

It worked for me too! thank you!

[davidr32387080]

It seems that some repair must have happened a few moments ago. It's working normally now.

[HARSHIKA_VERMA · Accepted solution]

Hi All,

We are sorry for the frustration. There was an ongoing CSO wherein our customers were unable to publish public and password protected links from the sharing workflow. The issue seems to be resolved now. Could you please confirm if you're still facing the issue? We will try our best to help.

We are sorry for the inconvenience.

Thanks,

Harshika

[dharma]

Yes, I tested and it is working for me now. Thank you!

[HARSHIKA_VERMA]

Thank you for the confirmation, Dharma.

Regards,

Harshika

[davidr32387080]

Working perfectly now.
Thank you.

[ernstw57631757]

Hi, 

I am trying to create a shareable link for my prototype. Loading process goes to 100%, afterwhich I get the following error message:

I have tried different devices. Current set-up:

MacOS Catalina 10.15.2

XD version 28.012.10

Would be great to get some help! Thanks

[sajeeshalakkaparambil]

Apparently other people are also facing the same issue. https://community.adobe.com/t5/adobe-xd/error-2401/m-p/10978874?page=1#M25143

[ernstw57631757]

Thanks!

[ernstw57631757]

Solved it:

In Share Link window > Changed Title > pressed Create Link > Succesful link created!

[riascureman]

Not resolved!

[HARSHIKA_VERMA]

Hi there,

We have an ongoing discussion happening here: https://community.adobe.com/t5/adobe-xd/unable-to-view-the-xd-links/td-p/11147578?page=1  Please join the discussion.

We are sorry for the inconvenience.

Thanks,

Harshika