[Share]-Shared design review links are not loading in XD?

Forum|Forum|5 years ago
April 1, 2020
3 replies
1449 views

Since the update this morning I am finding my shared design review starts to load then the page goes blank.

Plus I have also had two instances of the desktop software closing with no warning today, that has rarely happened in two years of usage.

This topic has been closed for replies.

ShoothillAuthor

Participant

Still getting random closures of the xd software which is resulting to loss of work.

HARSHIKA_VERMA

Community Manager

I can understand it could be frustrating for you. Would you mind elaborating a bit more like are you facing random crashes while using XD or you are facing trouble opening the prototype link?

I will try my best to help.

Thanks,

Harshika

hydaverdi32145

Participant

Do you even test your application before replying? Having a response about feeling sorry is the worst, it seems like it's been more than a year and you still didn't fix the problem.

Disappointed knowing that I just payed for full access just to share my files...

SkillNation

Known Participant

I have issue, that my team cannot just to open a shared prototype links on their mobile devices, all the time there is anoying registration window. Ones you open the same link in a browser on laptop - you can see the file and click thought all screens.

HARSHIKA_VERMA

Community Manager

Hi there,

Sorry for the inconvenience. It was an issue which seems to be resolved now. Would you mind confirming if you're still facing the issue?

We will try our best to help.

Thanks,

Harshika

SkillNation

Known Participant

This morning updated XD to the latest version (28.3.12), updated all my links and unfortunatelly I still have it. Fo me this issue happens randomly, not for all links. Some links opens without any Registration window on mobile device, some with it.