Shared Prototype are unable to load in the browser in XD.

[Designabolic]

I uplaoded (shared) a prototype. It gives me the link. I go to link, and it acts like it's goinf to display, but never does. All the screen controls are there. The grid view doesn't laod. When I slect the upper left YOUR WORK button, it shows a thumnail of the first screen and it seems to be there.

This is the first time I have had this happen. The only difference in this file from all my others is setting up a side scroll UI element.

Anyone have this issue?

<Title renamed by moderator>

[Designabolic]

I think there are some server issues. I can not get some older prototypes to upload

[HARSHIKA_VERMA]

Hi there,

Sorry for the trouble. No, there are no known server issues. Would you mind trying to open the prototype in a different browser and let us know if that helps?

Thanks,

Harshika

[HARSHIKA_VERMA]

Hi Designabolic,

Hope you are doing well.

We would like to know if your issue is resolved. If no, could you please share the prototype link with us?

We will try our best to help.

Thanks,

Harshika

[Designabolic · Accepted solution]

It's working again. Unsure what the issues was. It appeared a communication disconnect with the server, but I got no error message that sated this. You can close this out.

[HARSHIKA_VERMA]

Glad to hear that issue stands resolved. Please feel free to reach out to us in the future for any queries. 

We would be happy to help.

Thanks,

Harshika

[Tina Bonis]

@HARSHIKA_VERMA 

It is almost December and we are still facing this problem again. Currenly (for 4 days now) xd shared links are not working in any browser. White screen, endlessly loading. Is anyone taking care of this issue or we are just creating new discussions group for the same topic over and over?

Thank you in advance for your help!