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Geoff249798878ggb
Participant
June 23, 2022
Answered

Some Fonts displaying as question marks in XD

  • June 23, 2022
  • 2 replies
  • 2159 views

My files in XD are suddenly showing question marks when starting a new paragraph but only for certain fonts and some of the fonts used by the application in the tool bar are showing question marks as well

(see photos below)

I pulled up the file on another computer and these errors were not occuring so seems to be a system issues.

Adobe Chat Support was not successful, installing and reinstalling the app did not work. 

I'm running MacOS Big Sur Version 11.2

2017 macbook pro

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi @Geoff249798878ggb ,

     

    We're so sorry to hear about the trouble. Please try the suggestions shared here and if this doesn't help, please try disabling your font manager if you're using any, and then test again. Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    2 replies

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity ManagerCorrect answer
    Community Manager
    June 28, 2022

    Hi @Geoff249798878ggb ,

     

    We're so sorry to hear about the trouble. Please try the suggestions shared here and if this doesn't help, please try disabling your font manager if you're using any, and then test again. Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    Spas K.
    Community Expert
    Spas K.Community Expert
    Community Expert
    June 23, 2022

    Hey there, when did this start happening? Are you using some font manager? Did you install or remove any fonts just before the issue occured? I will assume you've tried logging out and back in your account in the CC app.

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