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A
adobeUser2020
New Participant
February 26, 2020
Answered

[Text]-Text tool changes font when leaving edit mode in XD.

  • February 26, 2020
  • 8 replies
  • 4056 views

The font changed to a weird .Applesomething font name and then the text looks the same once you leave the editing mode. Might be separate issues. Anyone else experienced this? XD 27.1.12.4

 

<The Title was renamed by moderator>

    Correct answer Dave30369476ma1y

    This worked - has been bugging me for years! Thanks

    8 replies

    V
    VinnieDxnte
    New Participant
    April 12, 2024

    Hey guys I had the same issue and I fixed it after realizing that adobe was storing all of my fonts on the cloud and not locally. After I made sure all of my fonts were installed locally through the creative cloud app, the problem was resolved.

    Just open your creative cloud app > click on the 'fonts' icon at the top right > install all your font families.

    This also fixes the issue where you couldnt access your adobe fonts from non adobe apps like Figma on desktop.

    Hope this helps everyone.

      D
      Dave30369476ma1yCorrect answer
      New Participant
      April 29, 2024

      This worked - has been bugging me for years! Thanks

        K
        Ken28772370xfp9
        New Participant
        March 6, 2024

        I had this problem, and the solution was super simple: by default, when I selected the text tool, both "fill" and "border" were selected in the properties panel. Unselected "border" removed the extra content and matched what I thought I was going to get. 

        I don't know if this will solve everyone else's problem, but it solved mine -- more of a UX oddity than a software bug.

        A
        Anonymous
        January 13, 2023

        I have the same problem but it only does this with adobe fonts. Very confusing! Fortunately, I can still use Arial 😞 2023...

        plezerm
        plezerm
        New Participant
        August 22, 2022

        I have the same problem, Any update and idea how can I do something to the good result?

        lukaspodmelle
        lukaspodmelle
        New Participant
        June 7, 2022

        2022, still the same bug... :)))

          C
          ClareB123456789
          New Participant
          April 13, 2023

          2023 and it's still there 🙃

            lukaspodmelle
            lukaspodmelle
            New Participant
            April 24, 2023

            Yeah, I switched to Figma in the meantime 🤷‍♂

              Rangel R Morais
              Rangel R Morais
              Participating Frequently
              August 14, 2020

              Same here!

                Rangel R Morais
                Rangel R Morais
                Participating Frequently
                August 14, 2020

                I found out this is font related. I just tried to make a video about it and test it with common fonts like Verdana and Calibri and this is not happening with those fonts.

                Rishabh_Tiwari
                Community Manager
                Rishabh_TiwariCommunity Manager
                Community Manager
                August 14, 2020

                Hi Rangel,

                 

                Thanks for reaching out and sharing your findings. This generally happens when the actual fonts are being replaced by the system fonts and this happens with specific fonts with different font-weight. We can surely test this on our end, for that, we'll need the details about the version of XD and the Operating System along with details.

                 

                Regards

                Rishabh

                  S
                  Shinjo-Ms
                  New Participant
                  June 13, 2020

                  I have the same issue. I'm using Kollektif font for a text field and while I'm inside the field, editing it, it shows some other font. It's abnouxiously annoying, because everytime I exit the field, the whole text changes its placement. Any fixes?

                    HARSHIKA_VERMA
                    Community Manager
                    HARSHIKA_VERMACommunity Manager
                    Community Manager
                    June 15, 2020

                    Hi there,

                     

                    I am sorry to hear you are facing trouble with font getting everytime you stops editing in XD. I would like to know a few more details to investigate about the issue.

                     

                    • Would you mind sharing a short video of your workflow?
                    • Is it happening with all the files or with a specific file?
                    • Please share the screenshot of your about XD info page.

                     

                    We will try our best to help.

                     

                    Thanks,

                    Harshika

                    G
                    GR-MichaelH.
                    New Participant
                    July 2, 2020

                    This is happening for me on PC as well. The font displays correctly when unselected. When clicking into the type to edit, the font changes to something different with different spacing as well. This is frustrating as I must click out of editing to see the final display. 

                      HARSHIKA_VERMA
                      Community Manager
                      HARSHIKA_VERMACommunity Manager
                      Community Manager
                      February 26, 2020

                      Hi there,

                       

                      That's sounds strange we haven't heard anyone else experiencing the similar issue. Could you please share a short video of the workflow or the screenshot for better understanding? Is it happening with a specific font or all the files? 

                       

                      We will try our best to help.

                       

                      Thanks,

                      Harshika

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