• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

The decision to discontinue the Adobe XD free plan is wrong

Community Beginner ,
Sep 07, 2022 Sep 07, 2022

Copy link to clipboard

Copied

As a web developer, I only use the app as an XD file viewer. Now, you are pushing me and my partners to continue with a paid plan. But it's not going to happen. You're just losing customers.

TOPICS
Known Issue

Views

812

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 22, 2022 Sep 22, 2022

Hi All,

 

Thank you for your patience, and sorry for the delay in response. 

 

  • The trial gives you the chance to try the full capabilities of XD at no cost for 7 days. There is no commitment; if you cancel during the trial period, you will go back to the Starter plan.
  • XD A starter plan remains available for people learning UI/UX designers who have limited needs to share or collaborate with others.
  • You can continue using XD Starter by launching XD manually (from the Windows Start menu or macOS D
...

Votes

Translate

Translate
Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

Copy link to clipboard

Copied

hi @Georgios5CC4,

 

We understand your frustration. We would suggest you use the XD starter plan: Starter Plan | Adobe XD, and let us know if that helps.

 

We will also make sure to share your feedback with the team.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 12, 2022 Sep 12, 2022

Copy link to clipboard

Copied

What are the starter plan? We see Trial 7 days, Single app or Full CC subscription only.

https://www.adobe.com/products/xd/pricing/individual.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 12, 2022 Sep 12, 2022

Copy link to clipboard

Copied

Basically, there is no starter plan anymore. It's a trial version. You can not even update the app without subscription. As an Adobe employee, please give us more clear information.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 22, 2022 Sep 22, 2022

Copy link to clipboard

Copied

LATEST

Hi All,

 

Thank you for your patience, and sorry for the delay in response. 

 

  • The trial gives you the chance to try the full capabilities of XD at no cost for 7 days. There is no commitment; if you cancel during the trial period, you will go back to the Starter plan.
  • XD A starter plan remains available for people learning UI/UX designers who have limited needs to share or collaborate with others.
  • You can continue using XD Starter by launching XD manually (from the Windows Start menu or macOS Dock/Launchpad)

 

We have an open discussion happening here: https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-v50-0-12-paid-after-the-update-no-start...

 

Please let us know if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines