The decision to discontinue the Adobe XD free plan is wrong

Community Beginner ,
Sep 07, 2022 Sep 07, 2022

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As a web developer, I only use the app as an XD file viewer. Now, you are pushing me and my partners to continue with a paid plan. But it's not going to happen. You're just losing customers.

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Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

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hi @Georgios5CC4,

 

We understand your frustration. We would suggest you use the XD starter plan: Starter Plan | Adobe XD, and let us know if that helps.

 

We will also make sure to share your feedback with the team.

 

Thanks,

Harshika

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Advisor ,
Sep 12, 2022 Sep 12, 2022

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What are the starter plan? We see Trial 7 days, Single app or Full CC subscription only.

https://www.adobe.com/products/xd/pricing/individual.html

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Community Beginner ,
Sep 12, 2022 Sep 12, 2022

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Basically, there is no starter plan anymore. It's a trial version. You can not even update the app without subscription. As an Adobe employee, please give us more clear information.

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Adobe Employee ,
Sep 22, 2022 Sep 22, 2022

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Hi All,

 

Thank you for your patience, and sorry for the delay in response. 

 

  • The trial gives you the chance to try the full capabilities of XD at no cost for 7 days. There is no commitment; if you cancel during the trial period, you will go back to the Starter plan.
  • XD A starter plan remains available for people learning UI/UX designers who have limited needs to share or collaborate with others.
  • You can continue using XD Starter by launching XD manually (from the Windows Start menu or macOS Dock/Launchpad)

 

We have an open discussion happening here: https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-v50-0-12-paid-after-the-update-no-start...

 

Please let us know if you need further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

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