The workspace is not displayed correctly

Forum|Forum|8 years ago
July 17, 2017
2 replies
373 views

This topic has been closed for replies.

Correct answer CoreyRLucier

No actually see the requirements, "For Intel GPU, drivers newer than version 8.15.10.2702".

The older drivers were unfortunately quite buggy and they have ceased supporting the associated hardware with new drivers (you'll be hard pressed to find).

We could support software fallback like Chrome does for your hardware and driver combo, however it would most likely not be worthwhile performance wise.

C

CoreyRLucier

Adobe Employee

Can you please tell us your driver and version number?

(Launch “dxdiag” from the Run menu and select the “Display” tab)

vladislavs88763995Author

New Participant

Preran

Community Manager

Looks like a problem with the graphics card. Can you try updating the drivers on your computer? Also, have a look at the system requirements.

Adobe Experience Design System requirements

Thanks,

Preran

vladislavs88763995Author

New Participant

All drivers updated, and the system requirements is correct.

C

CoreyRLucierCorrect answer

Adobe Employee

No actually see the requirements, "For Intel GPU, drivers newer than version 8.15.10.2702".

The older drivers were unfortunately quite buggy and they have ceased supporting the associated hardware with new drivers (you'll be hard pressed to find).

We could support software fallback like Chrome does for your hardware and driver combo, however it would most likely not be worthwhile performance wise.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded