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J
James.O
New Participant
May 22, 2020
Question

Unable to open a file in XD getting Error 86: This not a valid xd file.

  • May 22, 2020
  • 1 reply
  • 908 views

Hi,

I've been working on an xd file for weeks and I tried to open it yesterday, but it did not open. The feedback was, Error 86: This is not a valid xd file. Is there a possible solution for this please. Can you please help me with it. 

Thank  you,

Best Regards. 

 

{Renamed By MOD}

This topic has been closed for replies.

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
May 22, 2020

Hi James,

 

Sorry to hear about the trouble. Could you please try the suggestion shared on this discussion: https://community.adobe.com/t5/adobe-xd/unable-to-open-the-local-file-in-xd-getting-error-86/m-p/10565034?page=1#M15477

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

J
James.OAuthor
New Participant
May 23, 2020

Hello Rishabh,

Thank you for your response, I have tried the suggestions in the link you sent. I'd need further assistance, none of them worked. 

Thank you.

 

T
tahmidulh58875431
New Participant
June 18, 2020

Thanks for trying James, could you please confirm if it's happening with a specific file or multiple files? If it's happening with a specific file, will it be possible for you to share the file with us? If yes, you can either share the file here or you can send a private message to me by clicking on my name. You can add the file to cloud storage and share the link.

 

Note: Please add this discussion link in the subject.


Hello @Rishabh_Tiwari,

I'm also having the same problem. The error is showing while opening multiple XD files. I have new windows 10 installed and downloaded the updated Adobe xd software. 

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