Unable to open xdc file converted from XD file on cloud file transfer

[Bella5EB5]

At my job, we were cleaning up accounts and the account I was working on was removed from admin and mine was added. The issue is my boss sent me a back up of my files but all the cloud files have converted to xdc files and cannot be opened by XD. I tried to convert them on acrobat but they also can't be opened there. Does anyone have any advice? I really need to access my files as some very important work is on the cloud. 

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[Peru Bob]

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the XD forum so that proper help can be offered.

[Janel5E2A]

I recently had a team memeber leave and I need to take ownership of their files. I stuggled with the file issue you mention, but removing the "c" from the ".xdc" extention converted the files correctly to XD documents. Hope that helps!

[Pradeep Kumar22616827m5hw]

The same issue I am also facing,

Adobe please help me.

[HARSHIKA_VERMA · Accepted solution]

Hi Pradeep Kumar22616827m5hw,

We are sorry for the trouble. We would like to know if you have tried removing the "c" from the ".xdc" file and see if it's converted to XD documents as suggested by one of our customer on this post.

We'll try our best to help.

Thanks,

Harshika

[Pradeep Kumar22616827m5hw]

Thanks a lot @HARSHIKA_VERMA 

It worked.

[HARSHIKA_VERMA]

Glad to hear you're back on track. Please feel free to reach out to us in the future for any query related to XD.

We would be happy to help.

Thanks,

Harshika

[Kunal5ED2]

Is there any solution for Your Library.cclibc file? 

[Tekin_ire]

I just had this same issue right now. It is incredible that I have to delete the 'c' from all of the files to make it work.
What is the point of transfer then? Is there a better answer yet?

[Tekin_ire]

Ok I did a better thing. I persevered and I managed to upload files to the cloud app in my computer rather than trying to open them first. If you have a downloaded archive make sure you do not mix file types when you upload you may get error. But .xdc files do upload to files>your files section ion cloud nicely. Once done, you can easily open them from XD file browser. No need for editing names.