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Unable to redeem Adobe Xd Code from Coursera & Google
Hi! My name is Wesley and I earned a free 9-month membership to Adobe XD from Google, through Coursera.
I cannot access the codes. The error message reads "APO codes not available for this product". I really need this to be sorted out as it very important for me. I would really appreciate any help and feedback.
The path taken to redeem the voucher is as follows:
- Opened "Claim Your Reward" Email from Coursera
- Clicked blue "Claim Your Reward" Button within email. That opened a window to my Coursera account/messages screen
- I clicked on the message that read "View Your Reward"
- A pop-up appeared with a blue button reading "Claim Your Reward", I clicked that.
- It opened a new window from Adobe Partner Offer Redemptions
- I clicked the "select" button next to 9 month Adobe XD membership. The screen did not change except for a message reading "APO codes not available for this product"
- This was the only error message that appeared.
Please help. I really need this.
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