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defaultu9jgm3k0ss3o
New Participant
January 6, 2022
Question

Unable to share password protected prototypes

  • January 6, 2022
  • 1 reply
  • 572 views

I can't share any prototypes using password protected links. Even links with passwords to PAST projects are no longer working. Project from over a month ago that previously worked, can't be accessed any more. Yes the passwords have Upper, lower and numbers.

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1 reply

A
Community Manager
Ansubedi03Community Manager
Community Manager
January 6, 2022

Hello,

Sorry for the issue.

Password protected links can be shared with anyone after copying it and those who have password can access it.

Could you please share short video of your issue, need to check.

Its working fine from end.

 

Regards,

Anita Subedi

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    defaultu9jgm3k0ss3oAuthor
    New Participant
    January 6, 2022
    1.  Go to project link
    2. Enter password
    3.  

    Been this way since yesterday.

    D
    defaultu9jgm3k0ss3oAuthor
    New Participant
    January 6, 2022

    Hi defaultu9jgm3k0ss3o,

     

    Thank you for sharing the screenshot as requested by Anita. We would request you to please try switching to a different internt connection  and let us know if that works.

     

    Please also check if this is happening with other password protected link as well or with this specific link.

     

    We will try our best to help.

     

    Thanks,

    Harshika


    I've asked several people around the virtual office to try the project links, past and present, none are working. They're all on different connections.

     

    Links using email invites work fine, but I need to share projects outside of my organization, and I'm unable to send invites outside my org.

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