As of approx. an hour ago, I'm unable to update any of my existing prototype links (the upload bar will move up to 50% and freeze), and none of my links can be accessed by our team, instead displaying this error message:
Internal Server Error
Request ID: 3155f433-4bb8-43ed-8c9d-d0b89838bb32
If this is a server issue, when can I expect it to be resolved? Otherwise, what steps can I take to address the problem?
Hi Khail,
Sorry for the inconvenience that it has caused to you, we are aware of this issue and tracking it here:-Internal Server Error – Adobe XD Feedback : Feature Requests & Bugs. You may vote for this bug and please share the following information in comments.
- XD build version
- type of network + location
- browsers used
Some things to try:
- Publish from different network
- Create new link
- Try simple document
Please stay tuned and update this discussion in case you need further assistance.
Thanks,
Atul_Saini
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