Participant

Question

Update link is not updating the prototype and only allowing to create a new link in XD.

Forum|Forum|7 years ago
April 17, 2018
6 replies
14829 views

mac. XD 6.0.12.6

I have lost the ability to update a previously shared protoype link. Now when I click the share button, the only option I see is to name, and create, a new one. If I check my shared protoypes in "manage published links" I can see my prototype that was last edited 12 days ago.

Obviously I don't want to create new and deviate my users from the URL they have saved.

How do i continue to update the original link?

This topic has been closed for replies.

C

ChrisLen

Participant

Hi,

Had this issue today and it seems like it was solved by doing a slight namechange of the flow (not the linkname), ex "Flow 1" to "Flow 1.2".

Then when I then hit Update the prototype seem to update like it should.

Hope it can help anyone.

Cheers,

Christopher

S

S.P.

Participant

Hi !

I have the same issue. I had no problem with my published links since the beggining but today I do.

I'm sharing my files with many people and XD acts like I've never shared my files before. Asking me to Save my files online in order de share it.

Creating a new link and inviting people again is really not an option for me.

Can you please help?

Thanks

J

Jose Miranda

Participant

Hello there.

I'm having the same issue. Last week I shared a link (be email invitation) and now I had made changes but the Update link option is grayed out.

Creating a new link everytime I do a change is not a viable option

This needs to be fixed ASAP!!!

HARSHIKA_VERMA

Community Manager

Hi Jose,

We are sorry to hear you are facing trouble updating link in XD. Would you mind telling if you are on the latest version of XD (24.4.22.1)? Is the file created in the older version of XD?

We will try our best to help.

Thanks,

Harshika

B

B T C

Participant

Tomorrow will be the 1year anniversary for when this still existing problem was first posted.

So, to clarify... There is still no ability for multiple people to update the same prototype link. In other words either one team member has to do all of the link updates (having a single point of failure like this is often problematic), OR you simply have to deal with communicating to all of your VIPs, Execs, and other stakeholders, "hey yeah you're probably on the old link. So sorry. Did you get my email with the new link? This link changes every time we update it. It's an Adobe problem we don't have control of."

Ideally we want everything to work as it has for the original file/link creator with the change that they can "share for edit" without having to save in the cloud, and the users it has been shared with can "update [existing] link" just like the original file/link creator can.

Adobe, this is very important for collaborative teams that want to ensure consistent, frequent, and trouble free delivery to their stakeholders. Can you please give us a status update on this? Is a fix in the works? Is there some range of time we can expect a solution?

prerank28948274

Artist Warrior J

Participant

Following. I am running into this issue right now November, 12, 2019. I am having to update 3 different prototypes from one XD file, each time having to recreate the share link for each update, and having to resend multiple people on my team a new link.

This is an issue because many people are working crossfunctionally and there may be an old link still floating which causes confusion and more time wasted making resending multiple people updated links every time I have a small change.

If there was any feature I would really want it would be the ability to keep the same link for your prototype and update it.

For now, the only work around I see is to create seperate XD files for each prototype interaction and NEVER create a new link but to keep updating it. This is not ideal but at least you would not have to keep making a new link. Of course if you are working on a particular interaction, you will have to eventually merge the item back into your master file which eats up more time.

jairoc24829482

Participant

I also have this issue when trying to update design specs. The original link has these settings.

I wanted to see what would happen if I tried the "Export for Andoid" option. This created a new public link.

Then I deleted this link and now I cannot update the original link with the export for iOS option.

chrisd51702317

Participant

I had the same issue. I deleted the new artboard that I had created which was a duplicate of another I was working on and that helped. I was stuck at 50% also. In addition to these steps I also saved my file to a new filename.

Is there a cap for disk space or a filesize limitation that we're not aware of?

ankushr40215001

Inspiring

Hey there,

If you want to update a link after making changes, click the "Share Online" icon, located at the top right of your window.

You options are "Copy Link" and "Share Again", as well as "Manage Links" below the other two.

This is where a lot of people are overlooking how to update your link. Instead of deleting your previous link and creating a new one, just click the "Share Again" option. From there you can choose either "Update Link" or "New Link", Choose "Update Link".

If you see "Updating shared link", you're good to go!

I hope this helps!

Regards,

Ankush

M

mitchiedogAuthor

Participant

No it doesn't help - because that's not what I see when I click the "share" button top right. I see different options - only publish prototype, publish design specs, and manage public links. If I click publish prototype, the only option is to create a new public link.

It's as if this XD file (calculator1.xd) has lost its connection to the original published link.

The original link can be seen in "manage published links" as I said in my post - it shows was last edited 12 days ago.

12 days ago - I used to see the same options that you describe when clicking the share button, but not anymore. Please advise

thanks

KumarCN

Participant

Just to be sure, are you on the latest version of Adobe XD? From what i hear, this issue has been fixed in the latest update. If you need more assistance, I suggest reaching out to the support team directly using this link Contact Customer Care

Thanks,

Preran

Hi Preran,

I am having latest version of Adobe XD and facing this issue. With my Beta version, I was able to update the earlier published link. But, after getting enterprise edition, it is not happening

Thanks

Kumar Swamy

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