WEIRD BUG: Crash report dialogue appears on program launch with no crash having happened

Forum|Forum|5 years ago
November 4, 2020
4 replies
1228 views

Is this happening to anybody else where XD brings up a Crash Report dialogue every time you open it when in fact there was no crash.

I close XD normally and when I open it again at a later time, there is a Crash Report dialogue that appears. Check the attached image.

Crash on windows

This topic has been closed for replies.

HARSHIKA_VERMA

Community Manager

Hi Theunis,

Sorry for the delay in response. Would you mind telling us the OS and XD version of your machine? Could you please generate the logs using this link: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html and upload them to a shared location such as Creative Cloud or Dropbox and share the url with us?

We will try our best to help.

Thanks,

Harshika

italosan

Community Expert

Hi, what version of Adobe XD are you using?

franciscoa49898893

Participating Frequently

Hi, the lastest 35.0.12.14

I updated last night...I was working online with 2 more friends..and 2 of us have the same problem (we have mac) and the other one not have any problem (she has windows)