Known Participant

Answered

Where to report a bug for XD?

Forum|Forum|6 years ago
November 21, 2019
6 replies
2763 views

I do not get where to report bugs for Adobe XD team. The UserVoice is read only.

This topic has been closed for replies.

Correct answer Ares Hovhannesyan

You have to report bug in this forum, thanks

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Liz Moldovan

New Participant

I would like to report a persistent issue I've been experiencing while using Adobe XD on both Windows 11 Pro and Windows 10. The problem revolves around text editing, where I often find myself having to close the program and then reopen it to be able to type within a Text element. Sometimes, this problem temporarily resolves itself after a program restart, allowing me to work for 1-2 hours before encountering the issue again. Other times, I can only edit a single text element before having to repeatedly restart the program until it returns to normal functionality.

When this issue occurs, I am unable to click outside the currently selected text element to select other objects unless I use the Layers panel.

Rishabh_Tiwari

Community Manager

Hi,

Sorry to hear about the trouble. Once this happens again, can you try toggling from XD by using ALt + TAB and let me know if this resolves the issue?

Thanks

Rishabh

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Liz Moldovan

New Participant

I've tested it once and it was successful. I'll reach out if there are any issues in future attempts. Thanks!

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martina49216598

Known Participant

BTW, it's also very difficult to find out where to report bugs. You'd think that Adobe would be pleased to hear about bugs, and maybe even solicit them to improve the products. More buttons or similar inviting submissions might go down well.

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martina49216598

Known Participant

I think thre is a serious bug in XD whereby when I try to view the link I've created to send to a client, the attached screen shot is all I get. Oh dear.

M

martina49216598

Known Participant

Sorry, realised I hadn't added this:

MacBook Pro

2.2 GHz Quad-Core Intel Core i7

Monterey 12.6

Safari Version 16.0 (17614.1.25.9.10, 17614)

E

Elio_air

New Participant

I have bug with fonts . If lose some fonts , the windows on the left side say "Missing Fonts" .

But when I put the cursor on to change the font, the pop-up window closes without me having time to change.

Ares Hovhannesyan

Community Expert

Are you able to select seperate objects and replace font?

E

Elio_air

New Participant

Yes I can , but when I go to the general I change all the fonts. The window of choice closes for me.

I have a video .

And I found another problem, after choosing to export my design. He shows me the above message.
I tried it through win10 and it exports . But when I do it via macbook I have this message.

Macbook pro (2020) with M1

Screen_Recording_2021-12-03_at_1-29-03_PM.zip