Solved: windows 10 GPU drivers incompatible - Adobe Product Community - 9386684

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CharlieKoo

New Here ,

sorry about the pics are in Chinese.

intel HD Graphics 520, driver version is 22.20.16.4749, the third pic shows it support Direct3D DDI:12

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1 Correct answer

elainecc

Adobe Employee , Sep 01, 2017 Sep 01, 2017

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CharlieKoo AUTHOR

New Here ,

my laptop is thinkpad x260

the OS information as follow pic

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Correct answer by elainecc

Adobe Employee ,

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As a heads up, this has been moved to Re: GPU drivers newer than 2014 that support D3D DDI 11 or 12, dxdiag shows it does, but still shows... . Closing this thread.

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