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M
Moixo Creative
New Participant
July 14, 2019
Question

XD deleted prototype

  • July 14, 2019
  • 1 reply
  • 436 views

Hello,

This is a very strange situation.

I created a prototype XXXX-v1.xd. After I finished it, and because the client asked some changes, I created prototype XXXX-v2.xd.

Published both and the links are

- prototype 1: https://xd.adobe.com/view/fa344bec-5fc2-41fa-5c98-6608462cb2f0-8c05/

- prototype 2: https://xd.adobe.com/view/254c381e-cf02-48c3-4363-6848133e2269-537d/?fullscreen.

Yesterday both files were in my iMac.


Today, when I was going to work in prototype 2, I noticed that the file corresponding to prototype 1 was deleted and when I opened prototype 2 the changes that I made weren't there!

And I'm absolutely sure that I saved the changes and that the prototype file for v1 existed in the computer before I turned it off!

What could be happening? Has this happened to anyone?

Thanks

    This topic has been closed for replies.

    1 reply

    italosan
    italosan
    Participating Frequently
    July 15, 2019

    Hi, we are sorry that you encountered a problem with Adobe XD. However, is it possible to get more information on the version of Adobe XD in use?

    M
    Moixo CreativeAuthor
    New Participant
    July 15, 2019

    Hello italosan​

    Probably the must recent, because I've got Creative Cloud license with automatic updates.

    Thanks

    M
    Moixo CreativeAuthor
    New Participant
    July 18, 2019

    I can advise you to uninstall and re-install Adobe XD. A clean installation should remove any problems. I also advise you to use the Creative Cloud Cleaner Tool, so as to eliminate any damaged files. Keep us updated


    Thank you italosan​. I'll try it.

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