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Correct answer Rishabh_Tiwari

Hi there,

 

Sorry to hear about the trouble. Could you please try the steps suggested here: https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity ManagerCorrect answer
Community Manager
November 11, 2020

Hi there,

 

Sorry to hear about the trouble. Could you please try the steps suggested here: https://helpx.adobe.com/download-install/kb/failed-install-creative-cloud-desktop.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

M
Marcio5E6F
New Participant
November 12, 2020

I'm having the same problem, the installer stops at 0.5%, and it's always opening 2 installers at the same time, I don't know what to do, I really need to work but I'm not getting it!

I downloaded several times, restarted the system, I've been trying for 3 hours and nothing so far....

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