XD "background blur" not rendering in Preview

[shaner90351087]

New issue I have on a file that was not present 2 weeks ago.

I am using the "background blur" property for an overlay. It looks fine in design mode.

When I go to Desktop Preview, the background blur is not rendering and the object is now opaque.

This just happened within the last week.

XD Version: 39.0.12.12 on MacOS Version 11.3

Any solutions? Is this a known bug?

File is confidential so no sample available.

[HARSHIKA_VERMA]

Hi there,

Thank you for reaching out. Is it possible for you to create a new sample file for this issue and record a video and share the workflow with us?

We will try our best to help.

Thanks,

Harshika

[shaner90351087]

Hello, i have pulled the element that's causing issues into a new file and simplified the content.

Attached is a sample of the blur issue rendering in the design mode but not in desktop preview.

It seems like it might be related to the mask group and/or the scroll group because it is corrected once the elements are ungrouped. But that does not solve my need.

[shaner90351087]

Any follow up on this bug?

[HARSHIKA_VERMA]

We are sorry for the delay in response. Would you mind updating XD to 40 version and let us know if you're still experiencing the issue?

We'll try our best to help.

Thanks,

Harshika

[Sam Kittinger]

Hello, I've just updated to version 44, and this issue is still not resolved. I'm also experiencing issues with the background blur not rendering in preview when inside a mask/scroll group.

[Peter22572680h6et]

I'm seeing the same issue.  Your can recreate it by simply adding a the background blurred object into a scroll group. This is on version 47.0.22.9,Creative Cloud Sync 5.2.0.17

[Peter22572680h6et]

Are there any work arounds for this at the moment?

[HARSHIKA_VERMA]

Hi Peter22572680h6et,

We are sorry to hear you're still experiencing the issue. I have logged a bug for the issue so that our team can investigate it on the latest version of XD.

We'll get back to you if we need more details from you.

Thanks,

Harshika

[SPashley]

I have just been made aware that we are having the same issue with the background blur showing as solid white on preview mode and via shared links. We need this sorting ASAP as we share links to our clients for review.

Thanks

[SportalBG]

Hi,

I have the same problem. When a scroll group is created background blur is not displayed in preview mode. It changes to a solid color, which depends on the color of the background. Please for some solution to the problem.
Thanks!

[francoisBA]

Hello,

Same issue here.

XD v47.1.22.2

Background blur is not rendering in preview but works fine in export (png).

Would you consider publish a bug report in https://adobexd.uservoice.com/ ?

Regards

[francoisBA]

publishing*