XD shared links not working...

[robd2121755]

This is really annoying as I have clients waiting to see their designs.

Something went wrong error... come on Adobe, please fix this quickly

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. There is a known outage and our team is working on a fix. I am keeping a track of the issue and will update this discussion as soon as I hear from the team.

Regards

Rishabh

[Rishabh_Tiwari · Accepted solution]

Hi All,

We're so sorry for the inconvenience. There was a known outage which seems to have resolved now, please check again and let us know if you need any further assistance.

Regards

Rishabh

[default401elzo1bhuq]

Was working fine half an hour ago, but now can't create any links, not even with a new doc with no content on it. 4005 says something about non-verication of Adobe ID but we've been using this account for years with no issue?

[Szilvia5EBE]

Hi Everyone, 

I keep recieving Error 69 when I try to share my prototype. Anyone else facing the same? Did you manage to solve it?

[Soumen5C96]

Is adobe XD server down? Not opening any XD link, showing "Something went wrong".

[Robin_369]

Team,

Please check the attached file,
I don't know why my last updated project protype link was not working. it will be shows "

Something went wrong." error. please kindly check and resolve my issue asap. if i again update the link at xd area same error comes again.

Thanks,
Charles

[5C09]

Suddenly the link is not working.!

[Paulomi_c]

Hi Adobe Team,

XD share link not working.

Please help since we have an urgent presentation today.

[przemysławc81235675]

An hour ago all my published links which were working just fine stopped working, ale of them show error:

"Something went wrong.You can try accessing the link again or, if the error persist..."

Please repair it ASAP!

[Pascal-Jansen]

All my projects are unavailable, started halfway a presentation with a client. Any insights when this failure will be fixt?

[hg8960241]

Server down? 

[WoodyReeves]

I have an XD doc which contains designs that are shown to clients regularly. 

Today the share link dropped out and was then not accessible to the users that had been invited to use it (mid presentation). 

I logged into the file to check if it was something on our end and received this error when checking the invite list. 'Collaborator status - Error getting invited people'. 

The link has since come back. Why does it drop out like this?

[HARSHIKA_VERMA]

Hi there,

Sorry for the frustration. Our share services were impacted few hours ago which are back to normal now. Would you mind checking again and let us know if you're still experiencing the issue?

We'll be happy to help.

Thanks,

Harshika

[defaultee2jfg3000ai]

Still not working for me

[Sudhansu149]

Hi Adobe Team,

Suddenly my all links not working. showing some error message which attached. please resolve this problem because client working on these links and this link not opened.

 

[margheritam19631245]

Same for here!

[Jimmy5C57]

I am having the same problem, no new links are generating and I cannot update published links either. When trying to generate a new link I get the error code 4005, claiming I need to verify my account, but it's already verified and everything worked fine yesterday. 

I also cannot access my previously published content through https://assets.adobe.com/links, as it gives me the error code 500. 

[Drisign]

Same here

[joans54439222]

Same here.

At first, i got the error 4005.

Now, after 20' dealing with the issue, I see Error -1

Hope Adobe fixes the issue.

[margheritam19631245]

Same error codes for me ! So annoying. Really hope it gets fixed ASAP

[Martin Franck]

same here

my client's getting mad now T_T

[Properly]

Hi,
Same hare… Publishing error, published are dead!
Any info from the Adobe stuff?

[BHmltn]

Same problem here – can't create or load existing sharing links

[denist63942449]

Same here. 

I'm done with XD, I can't continue to use this in a professional environment. I have people waiting for links and prototypes and they simply cannot work because of Adobe poor servers. It's not the first time, but for me it's the last.

I'm switching all my teams to Figma.