Participant

Answered

[Install]-Unable to download XD 28.0.12 (version unavailable)

Forum|Forum|6 years ago
March 12, 2020
38 replies
10504 views

I want to use 28.0.12 version.

but there is no version in my upload list.

how can I download Lastest version ( 28.0.12 ) ?

This topic has been closed for replies.

Correct answer Preran

UPDATE (March 13, 05:45 PST): The update has been pushed live. If you are not able to see the update, see https://helpx.adobe.com/ca/creative-cloud/kb/creative-cloud-application-recognizing-available.html to refresh the list of updated apps.

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O

Onyro

Participant

SAME HERE, updated yesterday on home PC to 28.0.12 version, saved file to cloud, office PC won't show update available... stuck on 27.2.12.4

S

Shirou777

Participant

Same here.
Help me Adobe, I cannot work without it.

S

Shirou777

Participant

I HAVE A DEADLINE, I AM ON THE EDGE

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_thewalkingdale

Participant

SAME HERE!!! 💔

S

su_rahman

Participant

It's the same here. Please help me. I tried contact the customer service and didnt give me any solution.

Z

Ziyadwebeteer

Participant

Same problem for me too! 😞

tell me a solution adobe

S

shemin

Participant

Mac Version - Catalina 10.15.1

Current XD Version - 27.2.12.4

Unable to see the latest XD updates on Creative Cloud, Only a few systems in our teams have been updated to XD 28.0.12 version.

H

hiovi

Participant

There are already three other posts concernig this:
https://community.adobe.com/t5/adobe-xd/why-can-t-download-xd-28-0-12-version/td-p/10978140

https://community.adobe.com/t5/adobe-xd/co-editing-cant-access-project-anymore/td-p/10978497

https://community.adobe.com/t5/adobe-xd/new-version-28-have-problem/td-p/10978192?page=1

It's an awful situation.

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_thewalkingdale

Participant

same problem here. I can't work and i have deadline!!! 💔

X

xEl_Presidente

Participant

Same issue here. WTH, Adobe?

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_thewalkingdale

Participant

Sooo frustrating. Tried uninstalling everything, clear cache etc. nothing works!! C'mon Adobe! 😞

K

keistudios

Participant

the same problem on one computer i have 28.0.12 on second PC i have 27.2.12. I can't udpdate, and I can't work on files without update!!!

P

Pirune

Participant

Hi, On morning, XD automatic up to date v.28 but my team can't update

next time, I do uninstall XD and reinstall again, the XD version lestest is v.27 can't update

S

Sigres

Participant

We have the same issue. One of our computers is unable to update to v.28 - it doesn't show up

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