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M
marekk15330802
Inspiring
June 18, 2020
Question

Object placed linked from Library disappear after editing

  • June 18, 2020
  • 4 replies
  • 1358 views

Object placed linked from Library disappear after editing.

 

I create document into Illustrator.

Create ractangle.

Darg and drop this ractangle to Library CC.

Insert (place) linked object to Adobe XD document from Library CC.

Next, I edit rectangle from Library and change background color.

Then object disapeard from Adobe XD project.

I can select them, but nothing is displayed.

If I try use edit option, then display error 29 (probalby photoshop is broken) - but this is vector object, which is editing into Illustrator.

Problem appears on v.29 and v.30.

 

Do You have the same problems with pasted linked objects from Library CC?

    This topic has been closed for replies.

    4 replies

    M
    marekk15330802Author
    Inspiring
    September 15, 2020

    THANK YOU FOR IGNORE THIS POST!!!

    Topic can be closed.

    M
    marekk15330802Author
    Inspiring
    July 20, 2020

    BUMP

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    July 21, 2020

    Hi Mkdes,

     

    We are sorry for the delay in response. I am unable to reproduce the same at my end on the windows machine. Could you please check if you're experiencing the issue on the current version of XD 31 as well? If so, please share the file with me over a PM so that I can test at my end. Is it happening with every asset you add to the CC library?

     

    We will try our best to help.

     

    Note: Please share the URL of this post over a PM for reference.

     

    Thanks,

    Harshika

    M
    marekk15330802Author
    Inspiring
    July 23, 2020

    This is not file problem.

    This is software issue.

    You can create file and You will see.

    Everything is on the movie above.

    You probably don't reproduce this issue in correct way.

    Most important is place linked object by use Mouse Right Click and select Place Linked from context menu. This is on the movie in 1 min. 4 sec.

    Then the described error occurs.

    But if You use SHIFT key pushed, and use mouse to Drag And Drop, then everything works fine. After editing object into library, he is actualized into Adobe XD correctly.

    Most important is place object like on the movie, not by drag and drop with shift button pushed.

    Preran
    Community Manager
    PreranCommunity Manager
    Community Manager
    June 22, 2020

    I tried reproducing this issue. I moved the rectangle from the library into XD. Now, how did you change the background color of the linked file?

    M
    marekk15330802Author
    Inspiring
    June 23, 2020

    I edited the ofject from library into Illustrator.

    Open Illostrator, right click on object into Library, click Edit, change color, CTRL+S.

    Preran
    Community Manager
    PreranCommunity Manager
    Community Manager
    June 24, 2020

    Sorry for the late reply. I am unable to reproduce this issue on my computer. Can you share a GIF file or a quick video here so that I can try reproducing it using the same procedure?

     

    Thanks,

    Preran

    M
    mhoubakht
    New Participant
    June 18, 2020

    Hello,

    Is the community facing the same issued? My team works on inserting screens on the same cloud file we share, and we have 2 major problems:

    (1) The screens one member inserts go missing after the next member edits the file; (2) Components and objects reset to original state, and we have to re-work the screens with every transfer, wasting hours of our time.

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      June 18, 2020

      Hi there,

       

      We are sorry to hear you are having trouble with collaboration in XD. We would like to know a few more details for better understanding-

       

      • If all the collaborators are on the latest version of XD and are you all working on same operating system?
      • Is it happening with a specific file or all the file?
      • Since how long you're experiencing this issue?

       

      We will try our best to help.

       

      Thanks,

      Harshika

      M
      mhoubakht
      New Participant
      June 27, 2020

      Hi Harshika,

       

      Thanks, and to answer your questions:

      • Yes, all XD applications on all machines are updated to the latest version and we all use Mac OS
      • It is happening to all cloud files we work on; no specific to a single file
      • We started this assignment early June (almost 1 month), and the faults are slowing our delivery significantly

       

      Thanks,

      Maryam

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