It is my first time using adobe xd
and im trying to copy(photos,text,shape ......) but i can't paste anything
i have this problem only in adobe xd
i am working in adobe xd 18.104.22.168
and my os is Windows 10 1903
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Welcome to the Adobe XD Community!
Hope you are safe at home.
We are sorry to hear you are unable to copy and paste elements in Adobe XD. We would like to know a few more details like-
We will try our best to help.
Thanks for replayin:
•Same problem from xd file into anthor
And in the same file
•im trying copying and pasting with keybaord shortcuts
and from the menu option
•it is happening with all files
I inserted a video for my problem
and i hope you can help me
and thanks again
Thanks for sharing the details. Could you please try to copy content from an XD file and try pasting in Paint application and let us know if you are able to do that? Also, have you tried re-installing the application?
Could you please confirm if the issue has been resolved or not? Please let us know if you need further assistance.
We would be happy to help.
Hi, I have the same problem. I have tried re-install, control panel. Everything. Can you please help me??????
I'm facing the same problem here , have you solved it ?
Sorry to hear about the trouble. Please share a small video of the workflow and what exactly is happening? We'll also need the version of XD & OS, we'll try our best to help you with it.
same problem. exactly as video above. version: 38.0.12 (starter), creative cloud sync 22.214.171.124, OS name microsoft windows 10 pro, version 10.0.19041 build 1904
Sorry for the trouble. Could you please update XD to 38.1 version and see if that helps? If it doesn't, please let us know if the keyboard shortcut is working. Is it happening with every file or with a specific file?
I will try my best to escalate it to the team for further investigation.
updated. still happens. can't possibly copy and paste through any means (shortcut or through the drop down menu) and it happens with every file.
Thanks for sharing the information. Is it possible for you to share the XD file with me over a private message so that I can investigate it at my end? If yes, please upload the file to a shared location such as Creative Cloud or Dropbox and share the URL with me over a PM.
Note: Please add the URL of this post over a PM for reference.
same problem as links. version: 38.0.12 (starter), creative cloud sync 126.96.36.199, OS name microsoft windows 10 pro, version 10.0.19041 build 1904
this suggestion does not work either
Sorry to hear about the trouble. Could you please update XD to the latest version which is 38.1 and let us know if it still happens?
updated. it still happens.
also with larger files i occasionally get this bug:
which i don't care about becuase it's fine after i exit and reopen. Just thought i'd let you know.
Not being able to copy and paste is a major issue though.