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I can't migrate my preferences...

Contributor ,
Aug 17, 2023 Aug 17, 2023

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DavideBoscolo_0-1692335991502.png

 

Bug Unresolved
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correct answers 1 Correct answer

Adobe Employee , Aug 21, 2023 Aug 21, 2023

@Davide Boscolo 

Beta will migrate beta, and release will migrate release. You would have to have a previous beta install to migrate the settings, or manually copy from the release folder to the beta preference folder to pull them over. 

All the best,
Jessica

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Adobe Employee ,
Aug 18, 2023 Aug 18, 2023

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What previous versions of AE do you/have you had installed? Are you trying to do this for Beta builds or non-Beta AE versions?

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Contributor ,
Aug 20, 2023 Aug 20, 2023

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I've just installed the Beta version and I wanted to migrate my preferences. The screenshot is AE Beta. 

Also, if I try to synch and choose 'download', AE Beta doesn't respond, the mouse pointer becomes a spinner and I have to force quit the application.

AE version 23.6
AE Beta version 24.0

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Adobe Employee ,
Aug 21, 2023 Aug 21, 2023

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@Davide Boscolo 

Beta will migrate beta, and release will migrate release. You would have to have a previous beta install to migrate the settings, or manually copy from the release folder to the beta preference folder to pull them over. 

All the best,
Jessica

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Contributor ,
Aug 21, 2023 Aug 21, 2023

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Oh! Got it, thank you.

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