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MP4 video layer not visible

Enthusiast ,
Sep 30, 2022 Sep 30, 2022

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I've just loaded up a project I'd previously been working on in a previous version of AE Beta, and bizarrely, two of my video layers are being treated as audio files:

hellopaul4_0-1664559263347.png

There is no eyeball to switch on the layer's visibility.

If I open the layer to view it, there is no video to view. But if I open the source file in the Project (in AE) it plays back perfectly. If I drag the footage to the New Comp icon, the new comp opens as usual, and the footage is in the comp, but it's the same story - no eyeball to switch on. I shall transcode the file to something else and see if that helps. Yes, it did - I converted it to a ProRes422, replaced it and it now works. Odd.

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correct answers 1 Pinned Reply

Adobe Employee , Sep 30, 2022 Sep 30, 2022

Hi @hellopaul4,

Thank you for reporting this issue. Would you be able to share those .mp4 files with us? It would be good if our Formats folks could take a look and see why they started showing up as audio-only.

 

Thanks again for reporting this issue and for any further info you can provide, 

- John, After Effects Engineering Team  

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Adobe Employee ,
Sep 30, 2022 Sep 30, 2022

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Hi @hellopaul4,

Thank you for reporting this issue. Would you be able to share those .mp4 files with us? It would be good if our Formats folks could take a look and see why they started showing up as audio-only.

 

Thanks again for reporting this issue and for any further info you can provide, 

- John, After Effects Engineering Team  

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