Skip to main content
I
issie_curr_24
Participant
October 11, 2022

AE crashing with c4d model

  • October 11, 2022
  • 2 replies
  • 339 views

Hi all, I posted this in discussion but was told its best to report as a bug, so sorry for the duplicate post!  

 

I built a model in c4d and originally keyframed a camera to orbit the object within c4d, but I was struggling with it. So I imported the c4d file to AE, and extracted the projects components (through the Cineware plugin) so that I could control the camera within AE. It worked for the most part at the beginning, but now its crashing frequently, with triggers being when I drag the playhead to create a keyframe, preview (play) or move the camera.

 

The 'last error log' comes up different with every crash but the most recent one read: 

<111646> <TimeNeedle> <3> CTLOutlinePano TimeNeedle_ScrubRebuildOffscreen drawing, frame=532,0,595,149

 

AE works in other projects without c4d models, and no other issues. What I'm trying to achieve is a basic camera orbit around the object, but can't move the camera without it crashing. Any advice welcome! 

 

Running AE 22.6.0 on a MacBook Pro M1 Max with one external monitor, and no other performance taxing programs at the same time.  

    This topic has been closed for replies.

    2 replies

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    October 18, 2022

    Hi all,

    This issue has been fixed in After Effects 2023 (version 23.0) which is now available in the Creative Cloud app. Please install the new version and let us know if you still encounter this issue in After Effects 2023.

     

    Thanks again for reporting this issue,

    - John, After Effects Engineering Team

    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    October 17, 2022

    Hi @issie_curr_24,

    Thank you for reporting this crash. This is a known issue and we've been working with Maxon to get this issue resolved for M1 Macs. A fix will be shipping with the next release version of After Effects. Until that version is released, the latest After Effects (Beta) builds also have the fix which should allow you to use Cineware and the C4D renderer on M1 Macs. Beta builds are available under the Beta section in the Creative Cloud app.

     

    Thanks again for making this report,

    - John, After Effects Engineering Team 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices