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muralib79366953
Participant
August 4, 2023

After Effects 2023 Error Message "Mercury 3D is not supported by the current hardware"

  • August 4, 2023
  • 21 replies
  • 25136 views

I have uploaded the error message.
Please advise us on which type of hardware we have to update.

    21 replies

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    Mylenium
    Mylenium
    Legend
    August 4, 2023

    Without any info about your system, in particular your current graphics hardware, nobody can tell you what needs to be adjusted or updated. You need to be much more specific.

     

    Mylenium 

    M
    muralib79366953Author
    Participant
    August 4, 2023

    Processor: 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz 3.60 GHz

    Installed RAM: 64.0 GB (63.9 GB usable)

    Display Adapter: NVIDIA QUADRO K620

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