Since updating our machines to after effects 23 we find that when using mercury transmit via an aja kona 4 to an external viewing monitor that the external video feed is laggy and stuttering .
HD content is not laggy but does occasionaly stutter .
AE 21 behaves fine in either resolution
Similar issues using blackmagic dnxiq
Have tried latest version 23.4 already and same results
PC spec
HP Z8 G4 Workstation |
2x Intel Xeon 5118 2.3 2400MHz 12C |
96GB RAM |
1x HP Z Turbo Drive M.2 1TB SSD 1x 1TB SATA Solid State Drive |
NVIDIA Quadro P4000 8GB |
ATTO FastFrame NS12 10Gb |
AJA Kona |
Changing preview render quality makes no difference neither does caching prior to playing
Plenty of memory assigned to program and more than enough space on C drive
Anyone else have any issues with external monitoring ?
Cheers Tom