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After effects 23 UHD video monitoring stuttering and laggy

New Here ,
May 18, 2023 May 18, 2023

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Since updating our machines to after effects 23 we find that when using mercury transmit via an aja kona 4 to an external viewing monitor that the external video feed is laggy and stuttering .

 

HD content is not laggy but does occasionaly stutter .

 

AE 21 behaves fine in either resolution 

Similar issues using blackmagic dnxiq

 

Have tried latest version 23.4 already and same results 

 

PC spec 

HP Z8 G4 Workstation
2x Intel Xeon 5118 2.3 2400MHz 12C
96GB RAM

1x HP Z Turbo Drive M.2 1TB SSD

1x 1TB SATA Solid State Drive

NVIDIA Quadro P4000 8GB
ATTO FastFrame NS12 10Gb
AJA Kona

 

Changing preview render quality makes no difference neither does caching prior to playing 

 

Plenty of memory assigned to program and more than enough space on C drive 

 

Anyone else have any issues with external monitoring ? 

 

Cheers Tom 

Bug Unresolved
TOPICS
Performance , Troubleshooting , Workflow

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