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1

After Effects 25.4 won't start, it crashes on the splash screen, but there is a solution.

Community Beginner ,
Aug 16, 2025 Aug 16, 2025

After Effects 25.4 does not start, it crashes on the splash screen, but deleting the microsoft.ai.machinelearning.dll file located in: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats, fixes the problem.

I am not sure if that same file is present in version 25.3.

PC SPECS:
- Ryzen 7 2700X
- RX 6500XT
- 16GB of RAM
- Windows 11 Pro 24H2 (26100.4946)

Bug Unresolved
TOPICS
Crash
369
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4 Comments
Explorer ,
Aug 19, 2025 Aug 19, 2025

Whoah!! Thank you so much for this. Your trick did wonders! I deleted this file and AE can finally launch. I wonder how this basic bug went unnoticed at Adobe's end. 

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New Here ,
Aug 21, 2025 Aug 21, 2025

Have the same problem, and it helps. Thank you so much. But, how can we fix this problem without deleting this file. This file will be need it for ai

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New Here ,
Aug 22, 2025 Aug 22, 2025

This isn't your own fix, you are taking credit for something that has been posted already on non-genuiune Adobe sites.

 

This is posetd on Monkrus Premiere Pro app comments sesction for Adobe After Effects 2025 (v25.4) Multilingual

 

You have just posted this on various forums trying to get credit for the fix.

 

Comment section showing solution from start of August

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New Here ,
Aug 22, 2025 Aug 22, 2025
LATEST

You can view this yourself on Monkrus app comments section for this from the start of August:
https://ibb.co/zh408WDJ

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