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Participant
May 2, 2025

After Effects error

  • May 2, 2025
  • 1 reply
  • 297 views

 

When I create a new composition in AE it crashes, when I open new files it crashes too.
please help me

 

Version 25.2.2

Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Processor: AMD Ryzen Threadripper 1950X 16-Core Processor (32 CPUs), ~3.4GHz
Memory: 65536MB RAM
Available OS Memory: 65410MB RAM
Page File: 16057MB used, 59080MB available
DirectX Version: DirectX 12
DX Setup Parameters: Not found
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.5794 64bit Unicode

1 reply

Warren Heaton
Community Expert
Community Expert
May 2, 2025

What happens if you start After Effects in Safe Mode?